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Our support team is here to help with your order, shipping, returns, installation, or product questions.

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FAQs

Quick answers about shipping, returns, installation, and your Little Latch order.

🚚 Shipping time? +

Shipping usually takes 5–7 business days after your order has been processed. You’ll receive tracking details once your order ships.

↩ Returns? +

Yes. Little Latch comes with a 30-day money-back guarantee. If you’re not happy with your order, contact us and we’ll help with the return process.

🛠 Installation? +

Little Latch is hardware mounted for a secure fit and requires drilling. Screws and mounting accessories are included with your order.

🐶 Safe for pets? +

Yes. Little Latch helps block stairs, kitchens, doorways, and off-limit spaces for small to medium pets when properly installed.